Account Services

Claims Center

We're Here When You Need Us

If you need to file a claim, we want to make the process as smooth as possible. You can file online through your FB Hub account, call the 24/7 claims line, or contact our office directly and we'll help guide you through it.

File a Claim Online

Submit a new claim through the FB Hub portal. Log in to your account and follow the guided claims process.

File Online

24/7 Claims Line

Report a claim any time, day or night, by calling the Idaho Farm Bureau Insurance claims hotline.

(888) 432-4527

Auto Glass Claims

Report windshield or auto glass damage through the dedicated glass claims line.

(888) 392-9673

Roadside Assistance

If you have roadside assistance coverage, help is just a phone call away — 24 hours a day, 7 days a week.

(888) 432-4527

Direct Repair Program

Idaho Farm Bureau Insurance partners with trusted local repair shops through the Direct Repair Program (DRP). DRP shops offer priority scheduling, quality repairs, faster turnaround times, and fewer days in a rental car.

North Idaho DRP Repair Shops (PDF)

Need Help With a Claim?

You can always call our office directly. We'll help walk you through the claims process and make sure you get the support you need.