Account Services
Pay a Bill
Online Payment Options
Select the payment link that corresponds to your policy type and policy number format. Online payment is available only when you have an active policy in force. Use your billing statement to confirm the amount due and the correct policy number.
Personal Insurance
Pay your personal auto, home, or life insurance premium online. Example policy number format: 0100000001.
Pay Personal PolicyCommercial Policy
Pay your commercial or commercial umbrella insurance premium online. Example policy number format: 8B000001.
Pay Commercial PolicyBusiness Owners / Commercial Auto
Pay your Business Owners, Commercial Auto, or Commercial Farm & Ranch premium online. Example policy number format: 0800000001.
Pay BOP / Auto PolicyCoverage Verification Requests (Lenders / Mortgagees)
All lienholder and mortgagee policy verification requests are handled through LenderDock. This secure, self-service platform lets you confirm coverage information quickly — without needing to call in. Policy verification requests can no longer be completed over the phone.
FB Hub Account
Set up an FB Hub online account to make payments, view policy documents, enroll in paperless delivery, and access the FB Hub mobile app for managing your insurance on the go.
Access FB HubPhone Payments & Support
Lienholder / lender payments by phone:
1-833-996-3276Accepted cards: Visa, Mastercard, Discover, American Express. A 2.55% credit card processing fee applies.
Customer service hours: Monday – Friday, 8:00 AM – 5:00 PM Pacific (closed on holidays)
Note: If a policy has been canceled or expired, submitting payment online will not reinstate coverage — please contact your agent.